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FxPro · Sign-in desk · Kenya

FxPro login from Kenya, door by door.

There is no single FxPro login. There is one for FxPro Direct — the client portal where your profile, money and documents live — and a separate one for each trading platform you use. Most refused sign-ins come from typing one into the other. This sheet sorts the two apart for traders in Kenya, then lists the fixes that solve most lock-outs.

Go to the sign-in form → Which key fits which door ↓

CFDs are leveraged products and can lose you money fast.

Keys

Which login opens which door

FxPro keeps who you are apart from what you trade. The portal checks the person; a platform checks one trading account. With that in mind, the table reads itself.

DoorWhat it asks for
FxPro Direct — browser or FxPro appregistered email + password
(code step if two-factor is on)
MetaTrader 4 / MetaTrader 5trading account number
+ its password + its server
cTraderyour cTrader ID
FxPro Edgenothing extra —
opened from FxPro Direct
per FxPro’s own descriptions of its portal and platforms
Portal

Signing in to FxPro Direct

The portal sign-in is the one you will use most. It works the same in a browser and in the FxPro app on iOS or Android.

  1. Open the sign-in form. The button on this sheet and the FxPro app lead to the same client area. Save the form as a bookmark once, then use the bookmark rather than a search result each time you come back.
  2. Type the email you registered with, then your password. If you switched on two-factor authentication, a code step follows the password. In the app, FxPro says you can sign in with a one-time code instead of typing the password at all.
  3. Forgotten the password? Reset it from the same form. The Forgot password link sends a reset to the email address on your profile — so keep that inbox within reach. A platform password is a different thing; you change it from inside the portal once you are in.
Platforms

Platform logins: MT4, MT5, cTrader, Edge

Once you are inside the portal, each platform wants its own details. Here is what each one expects on its login screen.

MT4 and MT5
The trading account number — not your email — plus that account’s password and the exact server issued with it. Number, password and server only work as a set: the right password on the wrong server is still a refused login.
cTrader
Its own cTrader ID, created when you add a cTrader account in the portal. Neither your email-and-password pair nor an MT4 account number will open it.
FxPro Edge
No separate login screen to remember. According to FxPro, its own web platform opens from FxPro Direct, so the portal sign-in is the only one involved.
Kenya

Signing in from Kenya: three habits

Nothing about the FxPro login changes at the border. A few habits still save time for traders signing in from Nairobi, Mombasa or anywhere else in the country.

  1. Read balances in the account currency. FxPro Direct shows each balance in the base currency of that account — often US dollars — not in Kenyan shillings. Convert before you compare a figure with your bank statement.
  2. Keep the inbox and the device you registered with. Password resets go to the registered email, and a code step needs whatever device or inbox you set it up with. Changing either without updating your profile is an easy way to lock yourself out.
  3. Use one door only. Sign in through the form you bookmarked or through the FxPro app. A page asking for your FxPro password that you reached any other way — a link in a message, a pop-up — deserves suspicion, not your password.
Refused?

FxPro login questions from Kenya

Five questions cover most sign-ins that will not go through. Start at the top: the first two are the usual culprits.

Is my FxPro login the same on MT4?

No. MT4 and MT5 take the trading account number, that account’s password and its server. Your email and portal password open FxPro Direct only.

The password is right, but MT4 still refuses it. Why?

Check the server. An MT4 or MT5 login works only on the server issued with that account, so pick it again from the platform’s list before resetting anything.

How do I reset a forgotten FxPro password?

Use the Forgot password link on the FxPro Direct sign-in form. The reset goes to the email address you registered with; look in the spam folder if it seems slow.

Can I log in to FxPro without typing a password?

In the FxPro app, yes: FxPro says the app can sign you in with a one-time code. On the web form, sign-in is your email plus password, with a code step if two-factor authentication is on.

I have no FxPro login yet. Where do I start?

With registration. A login exists only once you register in FxPro Direct; the account-opening sheet walks through what it asks for.

Portal first, platform second.

Sign in to FxPro Direct, open the platform from there, and keep the two sets of details apart. New to FxPro? Registering costs nothing; the $100 minimum applies to the first deposit, according to FxPro.

Open the sign-in form → Not registered yet →
Sign-in desk
Kenya · FxPro